Ward Administrator (TICU)

Role Summary

The incumbent will be responsible for the co-ordination of all secretarial and administration work in the Theatre. The Theatre Administrator is also responsible for receiving all Representatives, visitors, and doctors in the Theatre and to make them feel welcome. The incumbent is further responsible for assisting data captures with problem solving of error logs on MoBit. The incumbent will further be required to assist the Theatre staff and the Unit Manager with assigned duties.

Key Work Output and Accountabilities

Operational Excellence

Telephone Etiquette

• Answers the telephone in a friendly and professional manner.
• Takes messages for staff, patients and doctors.

Bed Bookings

• Ensure all new theatre cases are opened on SAP in to make it possible to capture stock on MoBit.
• Update theatre lists with all relevant information and bed numbers, print and send to wards, reception and management.
• Assist with bed booking when required.

Transfers

• Ensure suitable arrangements are made with the ward/ICU staff that patient from Theatre is being transferred to or from ward or ICU.
• Inform and confirm the relevant nursing staff about the transfer arrangement e.g. ICU. Make sure bed is brought from ICU to theatre.
• Ensure the patients families are informed of the transfer if unexpected.

Ward Staff Administration

• Assist with staff shift planning in the Theatre if required.
• Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
• Complete and update “Monthly Register” for learners.
• Ensure that the nursing staff are informed of new memorandums distributed by the business.
• Transcribe off duties to staff allocation book.
• Take minutes of staff meetings.
• Schedule nursing staff on TRTP.
• Keep call lists up to date.

General Tasks

• Maintain excellent customer care with all ward stakeholders.
• Maintain monthly stats of Theatre cases.
• Stock ordering on MyMarket.
• Complete job cards. Log job cards timeously and follow up on completion.
• Ensure that the nurse’s station & ward reception area is neat and tidy at all times.
• Update Blue Bird daily.
• Load calls and travelling of staff.
• Opening of staff files for Agency.
• Assist with Theatre list for the next day.
• Ordering of staff and doctors meals daily, including ordering staff’s meal tickets.
• Monthly reporting on Doctors slate utilization.
• Keep files updated in Theatre

Growing with Passionate People

Personal and Professional Development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.

Join the team committed to providing the best and safest health and care.