Job Description
Business Unit / Division:
Fedics
Job Type Classification:
Permanent
Location - Town / City:
Eshowe
About Us:
We are seeking an enthusiastic and organised Catering Supervisor to join our team and oversee the day-to-day operations of our catering service. This role is perfect for someone who thrives in a fast-paced environment, enjoys leading a team, and is passionate about delivering exceptional food and customer experiences. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities:
Main Responsibilities: • Take full responsibility and supervisory of this contract • Setting and management of service delivery standards • Lead, motivate, train and develop a team of staff • Implement and maintain operational controls in line/within budgetary requirements • Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist • Proactively manage the Q-pro & OSHACT compliance of this unit • Ensure that tills and cash ups are running smoothly • Ensure all Fedics policies and procedures are complied with • Analyse and pre-empt client needs and possible complaints • Take responsibility for all functions by organising, preparing & co-ordinating. • Relationship building with the client and customers on a daily basis (essential)
Skills and Competencies:
• Strong judgement and problem solving skills • Excellent people skills • Strong interpersonal and communicative skills (verbal and written) • Flexibility with regards to working hours • Attention to detail • Client service orientated • Business management principles • Fully computer literate • Excellent food/Chef skills and background
Qualifications:
• Relevant tertiary qualification and/or equivalent level of competence • Minimum of 3 years supervisory experience • Standalone person on site • Able to think on your feet • Previous experience within a similar corporate environment • Able to work shifts when required • Strong in kitchen and functions
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