Quality Lead

Job Title

Quality Lead

About US

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.

About the Function

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our 'Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.

About the Role

Welcome to the Diageo world of exciting possibilities, a world of celebrating life every day, everywhere.

Worker Type

Quality Lead

Primary Location

South Africa

Additional Locations

Our extensive spirits brand portfolio serves consumers across our diverse nation and we must continuously strive to keep up with the fast-changing market trends and challenges inherent in that

3PL Quality lead role will work closely with TPO Manager, 3PL Planning & Production team to ensure adherence to Diageo standards including Global Risk Management Standards (GRMS), QMS, BTMs and product specification.

BSc Degree/ Diploma in Food-Tech, Bio-Tech & Food Science or Equivalent

5-7 years' experience of FMCG

Experience in i Prior experience in Managing a team.

Supplier auditing experience an advantage.

Experience in implementation of HACCP SANS 10330.

Experience in implementation of FSSC 22000.

Experience in implementation of ISO 9001.

Knowledge of liquid blending will be an advantage.

Knowledge of OHSA will be an advantage.

Understanding of NEMA will be an advantage.

Undefined

Ensure adherence to Diageo's standards including global risk management standards, quality management standards, BTMs and specifications

Owner of brand technical equity with 3PL, ensure that brand equity is not compromised.

As a Quality lead, provide, advise and technical support to 3PL Production team regarding our brands.

The role holder will be first point of contact of any Quality or Food Safety variances and issues during manufacturing processes.

Collaborate with all material suppliers on liquid compliance.

Co-ordinate 3PL Projects/Innovations trials.

Provide Technical expertise for 3PL projects & trials conducted.

Understanding of Root Cause Analysis process.

Monitors , Analyse and Communicate Quality performance trends

Collaborate with Planning & Procurement to manage any materials close to expiry with suppliers.

Risk Management methodologies & mitigation thereof.

Collaborate with 3PL to ensure HACCP, FSSC 22000 & ISO 9001 requirements are met regarding with 3PL regarding Diageo products .

Manage Customer & Consumer complaints process with 3PL & that reporting is done within the required Diageo timelines.

Understanding of the Diageo Manufacturing Excellence Program: Quality, HSE, Risk Management, Controls-Compliance-Ethics (or similar in another Global and advanced CPG company)

Understanding of overall supply chain practice in Diageo and/or a CPG company: Planning, Procurement, Manufacturing, Logistics and Customer Service, cost structures and value chains.

Ensure 3PLs have a robust Product recall / traceability process that gets tested at least twice a year.

Demonstrates role model behaviour and coaches' others to follow a consistent approach and go beyond mandatory minimum requirements.

Experience in external auditing, & Project management.

Proactively leverages the learning curriculums and materials on Diageo Academy and other sources to continuously grow and develop in role.

Track TPO partner environmental performance, challenge constructively and support improvement initiatives to deliver improvement in line with Diageo Society 2030 commitments.

Practical experience of quality/food safety audit delivery in a manufacturing environment. Lead audit training is an advantage.

Able to lead or work effectively in cross-functional teams

Inspire and motivate employees in the Co-packer's according to Diageo Purpose, Values and principles.

Analytical capability: able to make a Root Cause Analysis and drive corrective & improvement actions from there

Ability to develop tactical action plans

Good verbal and written communication skills.

Job Posting Start Date

2026-03-13