Performance Metrics Officer - MEWAKA, Tanzania

Job Title

Performance Metrics Officer

Company/Organisation

Educate!

Location

Tanzania

Job Description and Responsibilities

Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined.

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent.

Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by:

• Introducing an employment-focused school subject into secondary and
• Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows.

We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund, Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted bythe World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.

Position Overview

Educate!, the largest youth skills service provider in East Africa, is seeking a Performance Metrics Officer to support monitoring, reporting, and data quality for the MEWAKA program in Tanzania. This role is important in helping teams collect accurate and timely data across different program locations. The Performance Metrics Officer will work closely with the Performance Metrics Coordinator and frontline teams to support daily reporting, data tracking, data cleaning, and use of monitoring tools and systems.

What You’ll Do

• Data Collection support and Coordination (40%)

• Support the Performance Metrics Coordinator in ensuring timely and high-quality reporting by the frontline team on key metrics around program implementation status across all program locations.
• Coordinate with frontline teams to ensure timely completion of monitoring responsibilities, including proactive follow-up with staff and their supervisors when data is missing or submitted inaccurately.
• Ensure production of timely and accurate Monitoring data through daily data tracking and data cleaning.
• Support Performance Metrics Coordinator to conduct regular training on monitoring tools and systems, and ensure that monitoring tools and systems are properly tested before rollout.
• Support Performance Metrics Coordinator by ensuring frontline team is aware of any changes to existing monitoring tools or introduction of new tools; support frontline team in addressing any issues around the use of monitoring tools or escalate to coordinator if necessary.
• Conduct performance metrics field visits to support frontline teams and ensure that they are using monitoring tools effectively.
• Support on all performance metrics printing and procurement to ensure timely delivery and high quality of performance metrics materials.
• Support on data collection for miscellaneous projects, both within and outside the performance metrics department, as needed.
• Serve as a resource person for frontline teams on performance metrics, responding to day-to-day technical questions on tools, forms, and reporting procedures.

• Performance Metrics System Maintenance (20%)

• Support Performance Metrics coordinator to maintain up-to-date monitoring tools, reflecting any changes to program design or KPIs.
• Support the maintenance of the reporting system on SurveyCTO, Google forms, Textit, etc.
• Ensure the logistics database is up-to-date.

• Data analysis and reporting (20%)

• Apply Performance metrics principles and best practices to prepare regular communications for frontline teams, including automated progress reports that track the completion of program activities.
• Support the Performance Metrics coordinator to ensure accurate compilation and timely publication of Monitoring Reports as well as the timely and accurate maintenance of the performance metrics Dashboards.
• Support the Performance Metrics Coordinator during data analysis and independently run some analysis and generate reports.

• Performance metrics Data Quality Checks (20%)

• Conduct routine data quality checks on submitted data — reviewing for errors, duplicates, inconsistencies, and missing entries, and correcting them or flagging to the Performance Metrics Coordinator.
• Collaborate with the Performance Metrics Coordinator to compile data error rates by frontline Team, and provide timely, individualized feedback to support data quality improvement.

Who You Are

• Degree in Social Sciences, Statistics or similar fields
• At least 2 years of experience working in data-related projects.
• Familiarity with education or youth-impact focused programs; experience with Educate!'s program is an added advantage.
• Strong organizational skills and detail-oriented.
• Excellent verbal and written communication — collaborates easily with other teams and shares feedback proactively.
• Self-driven and resourceful — able to manage day-to-day data work independently, with minimal supervision.
• Willingness and ability to travel frequently to field sites.
• Working experience using online survey platforms (e.g., Google Forms, SurveyCTO) for data collection — comfortable designing, deploying, and troubleshooting forms.
• Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

What We Offer

• A vibrant, mission-driven environment with a supportive and fun team.
• Competitive salary based on experience.
• Attractive Benefits & Perks including Medical Insurance.
• Learning & growth opportunities

Application Process

Rolling basis, interviews happening soon!

Terms

• Location: This role is based in Tanzania. The successful candidate should be flexible and willing to work from various locations across the country as required.

How to Apply

Application Process: Rolling basis, interviews happening soon!