SENIOR CLEANING SUPERVISOR (1)

Job Description

• To supervise supervisors, section leaders and housekeeping staff to achieve the departmental target.
• To maintain the institution in the best possible standards.
• Act in a pleasant, cheerful and courteous way and alert at all times.
• Has a good understanding of people, genuine interest in housekeeping service and thorough knowledge of guest facilities.
• To assist Grounds and Services Manager in leading the housekeeping team.
• To be responsible for coordination and monitoring the activities of Services Section.
• To develop training program and train the staff to be multi-skilled.
• To prepare duty roaster, attendance records, leave balance.
• To train employees effectively and recognize the need for coaching and counselling and do orientation to new staff.
• To make quick decisions and possess good judgment.
• To report all safety hazards and suspicious activities to the Grounds and Services Manager.
• To know and understand all safety procedures and expectations as well as know their role in an emergency event.
• To perform the other duties assigned by Management.
• To organize efficient work schedules.
• To work well with a team and individually without constant supervision.
• To work under pressure and stay calm in difficult situations.
• Senior Supervisor must be prepared to work irregular hours, shift, including weekends and holidays

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