Fresh Foods Manager

About the role:

As a Fresh Foods Manager, you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family! You build and embody a positive store culture of trust through honesty, integrity, and respect. Living Our Shoprite Leadership Way means that you actively manage, coach and develop people to build a high performing team. Promoting a good image of the Checkers brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements), driving customer satisfaction and profitability targets and proactively managing, monitoring and maintaining effective sales of Fresh products, food safety and hygiene standards, people management, capacity requirements, shop floor presentation aligned to merchandise plans and loss control.

What you'll do:

• Manage customer experience and engagement
• Fresh Foods people leadership, development, management and administration
• Fresh Foods P&L management and reporting
• Fresh Foods merchandising, pricing and promotional activity
• Fresh Foods stock availability, quality, rotation and loss prevention (money and stock)
• Fresh Foods housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
• Oversee staff scheduling and WFM edits to ensure operational standards are met whilst simultaneously ensuring effective cost management
• Accountable for wastage management
• Ensure adherance to recipes, productions plans
• Expense management and control
• Maintain service levels and operational standards
• Report analysis and actioning thereof
• Management and overseeing of promotional activity
• Account for stock/ingredient stock ledger accuracies, investigate stock ledger discrepancies together with the Stock Admin, identify the cause of shrinkage lines and problem solve to reduce those shrinkage lines

What you bring:

• Requirements
• Grade 12 or equivalent (Essential)
• Retail Management diploma or equivalent (Desirable)
• Two years or more supervisory experience in a retail environment (Fresh produce) with exposure to the Supermarket procedures (Essential)
• Driver's Licence (Essential)
• Computer literate - MS Office Basic, Supermarket systems and technologies
• Knowledge and understanding of:
• Store operations management, promotional planning, merchandising, and stock handling principles
• Financial management and reporting - sales target, profitability and budget planning & control
• Food Safety & hygiene and the OHSA
• Building a culture of trust and respect
• Learning agiliity
• Customer obsession
• Ability to deliver results with integrity
• Quality orientation with strong attention to detail
• A commercial way of thinking with good problem solving skills
• Ability to lead, direct and build a high performing team by coaching and developing others
• * Listed above are minimum requirements to perform this role.
• * Willingness to work retail hours is a standard minimum requirement for supermarket roles.