Food Service Assistant - Johannesburg Talentpool (HC)

Business Unit / Division:

Tsebo Catering

Job Type Classification:

Full Time

Location - Town / City:

Johannesburg

About Us:

We are recruiting for a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. It is the responsibility of a food service assistant to ensure that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities:

• Prepare and present high-quality meals, fast foods, snacks, and sandwiches in accordance with Tsebo standards and client requirements.
• Maintain exceptional food hygiene, safety, and cleanliness standards in line with company policies and statutory regulations.
• Support stock control processes, including stock counts, stock rotation, and minimizing wastage.
• Deliver excellent customer service and build positive relationships with customers and colleagues.
• Ensure all customers are greeted warmly and assisted in a professional, friendly, and courteous manner.
• Consistently provide service excellence in line with Tsebo's customer experience standards.
• Prepare food items efficiently while maintaining quality, consistency, and presentation standards.
• Adhere to loss prevention and stock management procedures to safeguard company assets.
• Comply with Tsebo policies, procedures, and workplace standards of conduct at all times.
• Undertake additional duties within the scope of the role as reasonably required by management

Skills and Competencies:

• Strong customer service orientation with a commitment to service excellence.
• Good verbal communication and interpersonal skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Experience in food preparation, food service, or a similar hospitality environment.
• Knowledge of food safety, hygiene, and health and safety regulations.
• Ability to work as part of a team and contribute to a positive work environment.
• Attention to detail and commitment to quality standards.
• Reliable, punctual, and able to follow instructions and procedures.
• Basic stock control and inventory management awareness.
• Professional appearance and positive attitude when interacting with customers and colleagues.

Qualifications:

Matric (Grade 12)