Job Description
Key Responsibilities
- Drive DFS Business Growth
Develop and execute area specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Mwanza. - Expand Mobile and Internet Banking Adoption
Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage. - Grow Merchant Acquiring Business
Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage. - Develop Agency Banking Network
Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth. - Build Strategic Partnerships
Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption. - Market Intelligence and Opportunity Identification
Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies. - Manage Sales Pipeline and Business Development Activities
Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products. - Monitor Performance and Deliver Growth Targets
Track key performance indicators (KPIs) including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation. - Coordinate Cross-Functional Execution
Work closely with business segments, operations, technology, risk & compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions
Minimum Position Qualification Requirements
Academic & Professional
| Particulars | Detail | Specific Field or Qualification | Need Type [1] |
| Education | Bachelor's degree | Bachelor in Banking/Finance or equivalent | RQ |
| Professional Qualifications | Merchant Acquiring and card background | AA | |
| Master's Degree | Business Administration | AA |
Experience
| Total Minimum No of Years Experience Required | 4 |
[1] Need Types are: RQ = Required, AA = Added Advantage
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