Customer Accounts Clerk

About the role:

The Customer Accounts Clerk supports the MediRite finance function by maintaining accurate customer and patient accounts, processing payments, resolving account queries and assisting with the collection of outstanding balances. The role ensures account information is managed accurately and in line with company processes, service standards and compliance requirements.

What you'll do:

You will be required to:

• Process customer and patient account transactions accurately and timeously.
• Allocate payments, refunds, and account adjustments to the correct accounts.
• Follow up on outstanding customer and patient balances.
• Investigate and resolve account, billing, and payment queries.
• Maintain accurate account records and supporting documentation.
• Assist with account reconciliations, reporting, and month-end activities.
• Liaise with customers, patients, medical schemes, stores, and internal stakeholders.
• Ensure compliance with company policies, finance processes, and confidentiality requirements.

What you bring:

• Grade 12 / Matric
• Minimum 2 years' experience in finance administration, customer accounts, debtors, collections, or a related administrative environment.
• Strong numerical and administrative skills with a high level of accuracy and attention to detail.