Account Manager

Responsibilities:

• Lead client engagement activities, serving as the primary strategic liaison and ensuring consistent delivery across experiential projects.
  
• Interpret and refine client briefs, transforming them into innovative, insight-driven experiential concepts.
  
• Provide leadership to cross-functional teams including project execution, operations, design, and digital teams.
  
• Oversee end-to-end execution of experiential campaigns, brand activations, and events, ensuring quality and adherence to client expectations.
  
• Manage project timelines, workflows, and approval cycles, ensuring deliverables are met efficiently and to standard.
  
• Supervise budget development and execution, ensuring all activations remain within financial targets.
  
• Offer on-ground leadership, supervising event teams, promoters, and hostesses to maintain operational excellence.
  
• Ensure strict compliance with brand guidelines, client standards, and experiential best practices.
  
• Monitor and evaluate project performance, guiding the team in preparing comprehensive post-event reports and insights.
  
• Strengthen and grow client relationships, driving retention, upsell opportunities, and long-term partnership value.
  
• Implement internal processes and best practices that enhance efficiency, creativity, and client satisfaction.
  
• Support the social media team in showcasing the company’s brand and client activations.
  
• Collaborate with digital teams to amplify experiential campaigns through engaging and timely content.

Requirements:

• Bachelor's degree in marketing, mass communication, business administration, public relations, or a related discipline.
  
• Minimum of 4 years’ experience in client service, account management, experiential marketing or event management.
  
• Previous experience managing corporate clients and multiple concurrent projects is highly desirable.
  
• Experience within an experiential marketing agency is strongly preferred.

Working Conditions:

• Physical role: 9:00 AM – 5:00 PM (Monday – Friday)
  
• Frequent travel to client meetings, event venues, and activation sites as required.
  
• May require extended work hours, weekends, and public holidays during project execution
  
• Fast-paced, deadline-driven environment with multiple concurrent projects and activations.

Location: Lekki Phase One

Remuneration: NGN 600,000 Monthly Net